Enquiries/concerns

The Commissioner for Children does not have the power to provide legal advice or investigate allegations of child abuse or individual complaints about services, agencies or organisations, unless specifically requested to do so by the Minister for Health and Human Services.

However, there are a range of existing advice and complaints processes available to persons worried about the safety of a child, in need of legal advice or wishing to make a complaint about a government service, follow this link.

Concerned that you, or a child you know, may be experiencing abuse or neglect?
Child Protection Advice and Referral Service (CPAARS) is part of the child protection service provided by the Department of Health and Human Services. Please call them if you have a concern about child abuse or neglect.
CPAARS
Phone: 1300 737 639.